Refund Policy

Customers may apply for a return or exchange within 30 days after receiving product(s). Refunds will be made by the same method you used to pay.

CANCELLATION

We accept order cancellations before product processing. If the order is cancelled by that time, you will get a full refund.

RETURN/EXCHANGE CONDITIONS

• All items must be returned in their original selling condition, without having been worn, washed or altered, and with all their tags still attached.
• All items must be returned with their original boxes.
• All items must be returned in one package.
• Return/Exchange shipments must be made using the same service as the original delivery.
• Swimwear briefs and swimsuits can only be returned if the sanitary liner strip is intact.
• Naturally any faulty items can be returned.

We reserve the right not to accept any return/exchange if the product shows signs of wear or has been used or altered from its original condition.

You will be informed if we propose to reject your refund/exchange.

REFUND

In case of a return, your refund will be credited to the original payment method.

Once your package arrives at us, we will process your return as soon as possible. If your return does not meet the conditions listed, the package will be returned to you. When your return is accepted, your refund will be issued and you will receive a confirmation email.

Email: support@adelaidedu.com